Hawk Ranch

Privacy Policy

Last updated: November 5, 2026

This Privacy Policy describes how Hawk Ranch ("Hawk Ranch", "we", "us", or "our") collects, uses, and protects information when you inquire about, book, or attend a wedding, event, or farm tour at Hawk Ranch in Murrieta, California. We do not sell personal information for money. With your permission, we share browser and visit information with analytics and advertising providers as described below.

1. Information we collect

1.1 Booking contact information

When you inquire about or book an event, we collect the name, email address, and (optionally) phone number of the couple, planner, and anyone else designated as a contact on the booking. We use this to coordinate your event, send confirmations and receipts, and answer your questions.

1.2 Guest list & RSVP information

If you use our RSVP tool to invite guests to your wedding website, we store the names, attendance status, meal choices, and any notes your guests submit when they RSVP. This information is provided by your guests directly and is used to help you and our team plan catering, seating, and logistics for your event.

1.3 Booking and event details

We store the details of your event: date, guest count, the spaces and packages you've booked, your event schedule, and any notes or documents (contracts, proposals, floor plans) associated with your booking.

1.4 Payment information

Payments are processed by Stripe. Your card or bank account number is entered directly with Stripe and is never stored on or visible to Hawk Ranch's systems. We retain only what we need to manage your booking: for example, payment status and a Stripe reference.

1.5 Messages

When you email us or message us through your wedding website or guest portal, we store those messages so our team can respond and keep your conversation history available to you.

1.6 Automatically collected information

We collect standard request logs (IP address, device/browser type, timestamp, and the action requested) for security, debugging, and abuse prevention. Optional analytics and advertising tools, including Google Analytics, Google's advertising services, Meta, and our marketing software, receive browser identifiers, IP addresses, page visits, and conversion information unless you opt out. We also send hashed email addresses and phone numbers to Meta to match inquiries and purchases with ads. Hashing changes the format but still lets Meta match you. You can turn them off with Your privacy choices. Global Privacy Control and our Do Not Sell or Share control also turn them off.

2. How we use your information

  • Plan and run your wedding, event, or farm tour booking.
  • Process payments and deposits through Stripe.
  • Send you transactional messages: booking confirmations, payment receipts, RSVP confirmations, and tour reminders.
  • With your ability to opt out at any time, send occasional post-event thank-you notes and review requests (see §6 below).
  • Respond to your questions and provide customer support.
  • Keep the service reliable and secure, and prevent fraud or abuse.
  • Comply with applicable legal obligations.

3. How we share your information

We share information with providers needed to operate our website and booking system. Optional advertising disclosures can count as sharing under California law. These providers include:

  • Analytics and advertising partners, including Google Analytics, Google's advertising services, and Meta: optional measurement and advertising tools, controlled by your saved privacy choice.
  • Stripe: payment processing. Card and bank details are collected and processed by Stripe under its own terms.
  • Hosting and cloud infrastructure providers: they host our website, booking system, and database. Your data is stored in a database encrypted at rest and access-controlled so each booking's information is scoped to the right people. Our website hosting provider keeps only standard short-lived request logs.
  • Email delivery providers: delivery of email (booking confirmations, receipts, RSVP confirmations, thank-you notes, reminders).
  • Text-message (SMS) providers: delivery of text messages related to your inquiry or booking.
  • Business software (customer relationship and marketing): our inquiry forms, scheduling, and customer records. Optional marketing measurement in these tools follows your saved privacy choice.

We may also disclose information when required by law, court order, or to protect against fraud or abuse, and in connection with a business transfer (such as a merger or acquisition), subject to this Policy.

4. Data retention

We retain booking and guest information for as long as needed to provide our services and for a reasonable period afterward for recordkeeping (for example, tax, accounting, or dispute-resolution purposes). If you ask us to delete your information, we will do so within a reasonable time, except where we are required to retain it for legal or accounting reasons.

5. Your choices and rights

Depending on where you live, including under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), you may have the right to know what personal information we've collected about you, to request a copy of it, to request that we correct or delete it, and to opt out of certain uses. To decline optional tracking, use Do Not Sell or Share My Personal Information. To change your choice later, use Your privacy choices. Your choice applies to this browser across our hawkranch.co website and booking subdomains. Declining does not prevent booking. To exercise any of these rights, or to ask a question about your data, email contact@hawkranch.co. We will respond within the time required by law. We will not discriminate against you for exercising your privacy rights.

6. Email & text message preferences

Every marketing, thank-you, or review-request email we send includes an unsubscribe link. Opting out stops those emails, but does not affect transactional messages tied directly to your booking (confirmations, receipts, RSVP notices). Those continue so you stay informed about your own event. If you provide a mobile number, we may send text messages directly related to your booking (such as confirmations and reminders); we will send marketing text messages only with your prior express written consent, which is never a condition of booking and which you may revoke at any time. Reply STOP to any text to unsubscribe or HELP for assistance. Message frequency varies and message & data rates may apply. You can also email contact@hawkranch.co at any time to update your preferences.

7. Text messaging (SMS)

Hawk Ranch sends text messages to people who give a mobile number on our forms: inquiry replies, tour and booking confirmations, and reminders. The consent language sits next to the phone field. Agreeing to texts is never a condition of an inquiry, a booking, or a purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe, or reply HELP for help. You can also email contact@hawkranch.co.

SMS opt-in information and text-message consent are not shared with third parties or affiliates for marketing or promotional purposes. Giving SMS consent does not authorize advertising matching. Separately, when you independently allow optional advertising matching, we may share hashed email addresses and phone numbers with Meta as described in this policy. Declining that separate permission does not prevent an inquiry or booking.

8. Security

We protect your information using industry-standard practices, including encryption in transit, encryption at rest, access controls scoped to each booking, and least-privilege access. No system is perfectly secure; in the event of a security breach affecting your unencrypted personal information, we will notify affected California residents without unreasonable delay, consistent with California Civil Code §1798.82, and will comply with all other applicable breach-notification laws.

9. Children's information

A wedding or event guest list may include the names of children (e.g., flower girls, ring bearers, young guests noted for meal planning). This information is provided by the adult booking the event or submitting an RSVP on a child's behalf, and is used solely for event planning (headcounts, seating, meals).

10. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

11. Contact us

For questions about this policy or your data, contact:

Hawk Ranch
4195 Chino Hills Parkway #617, Chino Hills, CA 91709
Phone: 951-574-0004
Email: contact@hawkranch.co